Events At a Glance

24/04/2020 School Nurse update - please see Our News page 24/04/2020
29/04/2020 COVID-19 updates - please see Our News page: updated 23/06/2020
01/05/2020 HEADTEACHER LETTERS - please see Our News/Letters page: updated 10/07/2020
28/06/2020 School Cleaner Required - please see our vacancy page

OUR SCHOOL

Complaints Procedure

Overview 

All schools are required to have a procedure in place to deal with complaints relating to the School.  The law also requires the procedure to be publicised.  

The procedure covers all complaints against the school by external persons/ parties, which do not have an alternative statutory avenue of appeal or complaint.  All complaints should be dealt with in a transparent way and as quickly as is reasonably practicable.  Every effort should be made to resolve complaints in a non-confrontational and informal way.  

The process is detailed in the Complaints Procedure which can be found in our polices section.